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Tuesday, July 29, 2008

Lipstick Leadership: Kindness and Friendliness - Marla Libraty's Story!

"My grandmother was one of the friendliest people you've ever seen. She was curious about others and took an interest in everyone she met. She was well-liked by everyone she came across. She'd be in a long line for the ladies room when we'd go to the ballet, and she'd make a new best friend with the woman in line next to her, sharing some little treat from her 'pocketbook.' She also treated everyone the same whether it was a nurse changing a bedpan or the daughter-in-law of the owner of the Super Bowl Champions.

In business, I've found that kindness, curiosity and just plain being nice go a long way. Taking a genuine interest in the hard-working secretary is as important as being friendly to the boss. Sharing - whether it is a free giveaway that you bring back from a convention for that hard-working secretary or a helpful piece of information for a colleague - is just a good way to go through life. Some people may think it's not 'business-like' to act that way, but actually, it goes a long way and is just plain good business to be well-liked."

- Marla Libraty, http://www.extendfertility.com/

For more of "Mom's Wisdom" to apply in your workplace for success, check out my new book "From the Kitchen to the Corner Office: Mom's Wisdom on Leadership" available in local bookstores and online at BarnesAndNoble.com!

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